DNS Best Practices

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Practical steps to secure your DNS infrastructure.

Choosing DNS Protection

Critical Requirements:

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100% Availability SLA:

  • DNS cannot afford downtime
  • Look for providers with strict SLAs
  • Understand SLA measurement methodology

Always-On Protection:

  • No manual activation delays
  • Continuous traffic scrubbing
  • Instant mitigation response

Global Anycast Network:

  • Distributed presence across continents
  • Multiple scrubbing centers
  • Geographic load distribution

Massive Capacity:

  • Tbps-level mitigation capability
  • Proven track record with large attacks
  • Scalable infrastructure

DNSSEC Support:

  • Full DNSSEC compatibility
  • Automated key management options
  • Validation support

Configuration Best Practices

Authoritative Servers:

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Multiple Nameservers:

  • Minimum 3-4 nameservers per zone
  • Different /24 networks (IP diversity)
  • Different geographic locations
  • Different autonomous systems (ASN diversity)

TTL Configuration:

  • Longer TTLs for stable records (3600-86400 seconds)
  • Shorter TTLs during migrations (300-600 seconds)
  • Balance caching benefit vs. change flexibility

Record Management:

  • Regular audit of DNS records
  • Remove unused records promptly
  • Document all changes
  • Version control for zone files

Resolver Configuration:

For Organizations Running Resolvers:

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Disable Recursion:

  • On authoritative servers (should only answer for own zones)
  • Prevents resolver abuse

Rate Limiting:

  • Limit queries per source
  • Limit responses per destination (RRL)

Forwarding:

  • Consider forwarding to protected resolver service
  • Don't expose internal resolvers directly to internet

Access Control Best Practices

DNS Management:

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Strong Authentication:

  • Multi-factor authentication (MFA) mandatory
  • Unique accounts per administrator (no shared credentials)
  • Regular password rotation
  • Privilege separation (read-only vs. edit access)

IP Whitelisting:

  • Restrict DNS management to known IPs
  • VPN requirement for remote access
  • Emergency access procedures documented

Change Management:

  • All changes logged with timestamp and user
  • Change approval process for critical zones
  • Automated testing before production deployment
  • Rollback procedures documented

Zone Transfer Security:

AXFR/IXFR Restrictions:

  • Allow only from authorized secondary servers
  • IP-based access control
  • TSIG (Transaction Signatures) for authentication
  • Monitor for unauthorized transfer attempts

Monitoring and Alerting

What to Monitor Daily:

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Query Metrics:

  • Total query volume
  • Queries per zone
  • NXDOMAIN rate
  • Query type distribution

Performance Metrics:

  • Average response time
  • 95th percentile response time
  • Server CPU/memory utilization
  • Network bandwidth usage

Security Metrics:

  • Failed authentication attempts
  • Zone transfer requests
  • Unusual query patterns
  • Source IP distribution

Alert Configuration:

  • Query volume >5x baseline
  • NXDOMAIN rate >20% of queries
  • Response time >100ms
  • Single IP >1000 queries/minute
  • Any zone transfer attempts (if disabled)

Redundancy and Backup

DNS Provider Redundancy:

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Primary + Secondary Providers:

  • Different DNS hosting providers
  • Automatic synchronization between providers
  • Independent infrastructure
  • Geographic diversity

Benefits:

  • Provider-level redundancy
  • DDoS attack isolation
  • Maintenance window flexibility
  • Protection against provider outages

Zone File Backups:

  • Daily automated backups
  • Store backups off-site
  • Version history (30+ days)
  • Test restoration procedures quarterly

Regular Security Activities

Weekly:

  • Review query volume trends
  • Check for unusual traffic patterns
  • Verify DNS resolution from multiple locations

Monthly:

  • Audit DNS records for accuracy
  • Review and update rate limiting thresholds
  • Check for subdomain takeover vulnerabilities
  • Review access logs

Quarterly:

  • Test failover to secondary DNS providers
  • Conduct tabletop DNS incident response exercise
  • Review and update DNS security policies
  • Audit user access permissions

Annually:

  • Full DNS security assessment
  • DNSSEC key rollover (if applicable)
  • Vendor/provider performance review
  • Disaster recovery drill

DNS Security Checklist

✅ Protection: Always-on DDoS protection with Anycast
✅ DNSSEC: Enabled and validated
✅ Redundancy: Multiple authoritative servers, different networks
✅ Monitoring: Continuous monitoring with automated alerts
✅ Access Control: MFA, IP whitelisting, audit logging
✅ Rate Limiting: Query and response rate limits configured
✅ Zone Transfers: Restricted to authorized servers only
✅ Backups: Daily automated zone file backups
✅ Testing: Quarterly failover and DR drills
✅ Documentation: Incident response playbook maintained

Common DNS Security Mistakes to Avoid

❌ Using free/basic DNS hosting without DDoS protection
❌ Relying on single DNS provider (no redundancy)
❌ Allowing unrestricted zone transfers
❌ No monitoring or alerting configured
❌ Weak authentication on DNS management
❌ Leaving unused DNS records (subdomain takeover risk)
❌ No testing of failover procedures
❌ Ignoring DNS in disaster recovery planning

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Key Takeaway: DNS security is not "set and forget." It requires ongoing monitoring, regular testing, and continuous improvement to protect this critical infrastructure.

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