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Home / Why Nexusguard? Introduction Every provider will try to convince you how superior their service is; in terms of Service Level Agreement (SLA), response time, robustness, availability, etc. If you take a closer look, you will realize that their offerings pale in comparison to what Nexusguard has to offer. This is also the very reason why Nexusguard can maintain a 0% customer turnover rate – our customers are just that satisfied. Personalized, responsive and effective response It is our belief and commitment that communication and effective response is the basis to customer satisfaction and service effectiveness. All our network security analysts (NSAs) and engineers are committed to delivering personalized and responsive services to our customers, for any enquiries, at any level. Check out what our customers have to say about their Nexusguard experience here. No hidden costs Every enquiry is handled and treated with equal, in-depth attention. We believe that our solution should be the only solution that customers will ever need. We share with customers every associated fact related to the particular service, even the associated risks, which most other providers usually withhold. We value our customers’ trust and we will do anything to keep it. Wealth of knowledge Housing multitudes of experts cross-trained in diverse specialist fields is the primary factor towards Nexusguard’s unrivalled prominence as a resource powerhouse. We provide readily available services both internally and externally which customers can leverage on during times of need, in any possible unprecedented circumstance. Globally distributed platform with massive capacity Utilizing a diverse spread of Global network carriers, including more than a dozen Asian and numerous American and European carriers, Nexusguard is able to deliver routing optimization superior to any single carrier, remaining truly network agnostic while possessing the ability to eliminate single point failures prevalent amongst lone carrier networks. With deep understanding of political, infrastructure and economic factors related to each Asian country’s network environment, Nexusguard is able to customize and optimize each customer’s solution for the best latency and packet-loss possible. |
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